The courier will deliver your order in Moscow, the Moscow region and the regions of the Russian Federation.
If the client refuses delivery after the transfer of the order to the Transport Company or does not pick up his order at the pick-up point, then the cost of shipping and the cost of returning the shipment to the BioBubbles TM warehouse will be deducted from the client upon refund.
Dear Clients! Convincing request! Check orders upon receipt at delivery points or by courier, this service is free. In case of discrepancies in quantity/quality, it is necessary to draw up an act of discrepancy in the presence of the courier. In the absence of an act, claims against us will not be accepted.
Perfumery and cosmetic products are included in the list of non-food products of good quality that are not subject to be returned or exchanged for a similar product of a different size, shape, dimensions, style, color or configuration (as amended by Decrees of the Government of the Russian Federation of October 20, 1998, No. 1222, of February 6, 2002, No. 81).
Before you sign for the receipt of the package, make sure it is intact. Carefully inspect the package for defects, damage, etc. Crumpled corners, damaged seams and unevenly pasted adhesive tape may attract your attention. If you are worried about the appearance of the package or there is a suspicion that the package arrived empty, demand that the package be opened and check the contents with the invoice.
If discrepancies are found, draw up an Act together with the courier or operator. Describe in detail the external condition: describe what was found inside during the disclosure and note any defects found.
Important: Based on this document, an investigation is being carried out, based on the results of which a decision will be made on the payment of compensation.
Shipping is carried out by the transport companies CDEK and Boxberry, we can also send the goods to you by Russian Post if you wish. Shipping is calculated at the time of placing an order, in the Shipping section.
